Embroidery | Embroidery Essentials - Clothing Embroidery, Logo Embroidery, Personalised clothing, Promotional, Corporate, Leisure.

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Terms & Conditions. All garment sizes are appropriate and should be used for guidance only. All items must be paid for at time of order. No work will be carried out until payment in full has been recieved. (Except account customers.) You must supply your artwork as per our instructions as we will reserve the right not to complete your order if you do not. You must follow washing instructions, as we cannot be held responsible if you do not. We reserve the right to refuse any orders that we feel may be in breech of copyright or we find to be unsuitable to the general public. It is taken as implicit in the acceptance of all embroidery that the customer is either the copyright holder or the authorised user licensed by the copyright holder and that the customer will indemnify Embroidery Essentials in full against any claims for infringement that may arise. All order details must be clear. We cannot accept orders by telephone, you should email or post all embroidery details. Once an order has been placed and the sample approved, orders cannot be cancelled due to the personalised nature of our products. While we are happy to embroider customers own garments, please note that we take no responsibility if, in the rare event, a garment is damaged by one of our embriodery machines. The customer should ensure that when sending garments to us that sufficient postage has been paid otherwise the package will not be accepted. Embroidery Essentials takes no responsibility for packages not recieved therefore the customer should ensure that the garments are sufficiently insured. All carriage costs for the return of the garments will be borne by the customer. Whilst every effort will be made to deliver orders on the date requested this may neither be taken as implying any legal obligation to deliver on the due date nor any reason for with holding payment. The Company must be notified in writing of any shortages within 14 days of delivery. We reserve the right amend prices where necessary. Payment terms for approved account customers are strictly NET 30 DAYS from date of invoice. Overdue accounts accrue interest at 5% per month. Deliveries are undertaken at customers own risk subject to carriers normal terms & conditions. Returns, Refunds & Complaints. All errors and damage must be reported within 2 days of delivery in order that we can rectify the problem. Refunds will only be entertained should an error be our responsibility. In the unlikely event that you wish to complain please call us first to see if we can solve the problem there and then. If you wish to make a formal complaint please write to us and we will respond in 5 working days. E/E

HOME : CLOTHING : EMBROIDERY : FAQ : TERMS & CONDITIONS : CONTACT US : LINKS : TEL : 01373823547

Terms & Conditions.

All garment sizes are appropriate and should be used for guidance only.

All items must be paid for at time of order. No work will be carried out until payment in full has been recieved. (Except account customers.)

You must supply your artwork as per our instructions as we will reserve the right not to complete your order if you do not.

You must follow washing instructions, as we cannot be held responsible if you do not.

We reserve the right to refuse any orders that we feel may be in breech of copyright or we find to be unsuitable to the general public.

It is taken as implicit in the acceptance of all embroidery that the customer is either the copyright holder or the authorised user licensed by the copyright holder and that the customer will indemnify Embroidery Essentials in full against any claims for infringement that may arise.

All order details must be clear. We cannot accept orders by telephone, you should email or post all embroidery details.

Once an order has been placed and the sample approved, orders cannot be cancelled due to the personalised nature of our products.

While we are happy to embroider customers own garments, please note that we take no responsibility if, in the rare event, a garment is damaged by one of our embriodery machines. The customer should ensure that when sending garments to us that sufficient postage has been paid otherwise the package will not be accepted.
Embroidery Essentials takes no responsibility for packages not recieved therefore the customer should ensure that the garments are sufficiently insured. All carriage costs for the return of the garments will be borne by the customer.

Whilst every effort will be made to deliver orders on the date requested this may neither be taken as implying any legal obligation to deliver on the due date nor any reason for with holding payment. The Company must be notified in writing of any shortages within 14 days of delivery.

We reserve the right amend prices where necessary.

Payment terms for approved account customers are strictly NET 30 DAYS from date of invoice.

Overdue accounts accrue interest at 5% per month.

Deliveries are undertaken at customers own risk subject to carriers normal terms & conditions.

Returns, Refunds & Complaints.

All errors and damage must be reported within 2 days of delivery in order that we can rectify the problem.

Refunds will only be entertained should an error be our responsibility.

In the unlikely event that you wish to complain please call us first to see if we can solve the problem there and then. If you wish to make a formal complaint please write to us and we will respond in 5 working days.

E/E